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Privacy Policy
Last updated: 24 March 2026
PORTL ("we", "us", or "our") operates the PORTL mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Account information: name, email address, profile photo, and location when you create an account.
- Usage data: information about how you interact with the app, including events viewed, venues visited, and features used.
- Device information: device type, operating system, unique device identifiers, and push notification tokens.
- Location data: with your permission, we collect precise or approximate location to show nearby events and venues.
- Communications: messages sent through our in-app messaging features.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Personalise your experience, including event and venue recommendations.
- Enable social features such as seeing who's attending events and messaging.
- Send push notifications about events, updates, and promotional content (with your consent).
- Monitor and analyse usage trends to improve the app.
- Detect, prevent, and address technical issues or abuse.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With other users: your profile information and attendance may be visible to other PORTL users as part of the social features.
- Service providers: we may share information with third-party vendors who assist us in operating the app (e.g., hosting, analytics, push notifications).
- Legal requirements: we may disclose information if required by law or in response to valid legal requests.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for data processing.
- Request a copy of your data in a portable format.
- Object to or restrict certain processing activities.
To exercise any of these rights, please contact us at michael@portl.club.
7. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
8. Children's Privacy
PORTL is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the app or on our website. Your continued use of PORTL after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
michael@portl.club